Privacy Policy

1. Introduction

SparkWise Academy ("we," "our," or "us") is committed to protecting the privacy of our users, including parents, guardians, and their children. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

Account Information: When you create an account, we collect your name, email address, and password. For child accounts, we collect the child's first name, grade level, and a username and password created by the parent.

Learning Data: We collect information about course progress, quiz scores, activity responses, and other learning interactions to provide feedback and track progress.

Payment Information: Payment processing is handled by our third-party payment processor (Stripe). We do not store your credit card information on our servers.

Usage Data: We collect information about how you interact with our platform, including pages visited, features used, and session duration.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our educational services
• Generate personalized feedback on student submissions
• Track and display learning progress to parents and students
• Moderate student content for safety and appropriateness
• Send notifications to parents about their child's activity
• Process payments and manage subscriptions
• Communicate with you about your account or our services

4. Children's Privacy (COPPA Compliance)

We are committed to complying with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 without verifiable parental consent. Child accounts are created and managed by parents or guardians.

Parents have the right to review their child's personal information, request its deletion, and refuse further collection. To exercise these rights, please contact us at the email below.

5. AI and Automated Processing

Our platform uses artificial intelligence to provide personalized feedback on student work, moderate content for safety, and generate educational content. These AI systems have been trained and configured by our teaching team to align with our curriculum and educational standards.

Student submissions are processed by our AI systems solely for the purpose of providing educational feedback and ensuring content safety. We do not use student data to train or improve general-purpose AI models.

6. Content Moderation

All student text inputs are automatically screened for inappropriate content including profanity, hate speech, and other harmful material. Content that is flagged is reviewed and parents are notified. This is done to maintain a safe learning environment for all students.

7. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service Providers: Third-party services that help us operate our platform (e.g., hosting, payment processing, email delivery)
• Legal Requirements: When required by law, regulation, or legal process
• Safety: When necessary to protect the rights, safety, or property of our users or the public

8. Data Security

We implement industry-standard security measures to protect your information, including encryption in transit, secure authentication, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide our services. If you delete your account, we will delete your personal information within 30 days, except where retention is required by law.

10. Your Rights

You have the right to access, correct, or delete your personal information. You may also request a copy of your data or restrict its processing. To exercise these rights, please contact us.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: sparkwiseenrichment@gmail.com